Category Archives: Communication

Will Comfort Kill Us: Unraveling the Paradox of Connection and Discomfort

Communication, Diversity & Inclusion / DEI, Social JusticeBy Emily Braucher

I have been giving discomfort a lot of thought lately. But that is kind of an issue. Discomfort is not something we need to think about, it is something we need to feel and grow to tolerate if we are going to evolve as a culture. It is kind of like needing to tolerate mosquito…

The Blindest Blind Spot

Communication, Cultural Competence, TrustBy Emily Braucher

As published on Devex.com, Feb 9, 2013 As it turns out, fruit dryers were unpopular in a coastal village in Nicaragua where a group of engineers were working. Had they known that “yes” in Nicaragua could sometimes mean “we don’t want to offend you,” they could have provided a different service. In another instance,…