Why I Don’t Teach Communication “Scripts”

For 25 years, I have been teaching communication. Some people call me a communication expert. I still feel slightly uncomfortable with that phrase. If expert means someone who has devoted decades to testing, refining, failing at, and rebuilding approaches to communication across cultures and industries, then perhaps it applies. If it means someone who does…

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DEI Is Not About Quotas. It’s About Collective Organization Intelligence.

Diversity, equity, and inclusion work is often misunderstood—sometimes willfully, sometimes because we haven’t done enough to clarify the why behind it. One of the most common misconceptions I hear is this: “DEI means hiring someone just because they’re [fill in the blank].” “We don’t want to lower the bar.” “That sounds like a quota.” Let’s…

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Why DEI Consulting Is Essential for Building a High-Belonging Workplace Culture

In today’s evolving work environment, creating an inclusive culture isn’t just the right thing to do—it’s a strategic advantage. According to Harvard Business Review, high-belonging workplace cultures are associated with a 56% increase in job performance, a 50% reduction in turnover risk, and a 75% decrease in sick days. For a company with 10,000 employees,…

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Live @MOB (Part 3): The Cost of Performative Progress: Lessons from a Liberal Bubble w/Dr Amy Pickens

In this powerful episode, we sit down with Dr. Amy at the Museum of Boulder, surrounded by the living history of Black resilience and brilliance. Against this backdrop, Amy shares her deeply personal journey—navigating the tensions between authentic leadership and the performative demands often placed on DEI professionals. With vulnerability and clarity, Amy reflects on…

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